Chapter 1, Section 3A

Chapter 1: Accessibility and Assistive Technology


Section 3: Assistive Technology Suppliers and Catalogs


Subsection A: Medicare Beneficiaries - Durable Medical Equipment Suppliers


Centers for Medicare and Medicaid Services

Visit Centers for Medicare and Medicaid Services Website

Medicare is the health benefit available to persons receiving Social Security Disability Insurance (SSDI) or Social Security retirement and to some other connected individuals.

Medicare generally covers Durable Medical Equipment (DME) that:

  • Can stand repeated use;
  • Is primarily and customarily used to serve a medical purpose;
  • Is generally not useful to a person in absence of illness or injury; and
  • Is appropriate for use in the home.

Medicare typically pays 80% of the Medicare allowable charge for an item or service. The patient may have to pay a deductible and co-payment. A doctor's prescription and in some cases a Certificate of Medical Necessity are required for Medicare payment for medical equipment.

Palmetto Government Benefits Administration handles Durable Medical Equipment (DME) claims for Medicare in this region. Questions on Medicare DME coverage can be directed to 800-213-5452.

Select a state supplier list at this site. The suppliers listed are those who have agreed to accept what Medicare pays and to charge the patient no more than the Medicare allowable charge. The beneficiary still must pay the normal Medicare co-payment for medical equipment, but "participating" suppliers will not charge more than that.

Note: Medicare beneficiaries can also use "non-participating" Durable Medical Equipment (DME) suppliers who have Medicare supplier numbers. These suppliers have not agreed to charge no more than the Medicare allowable charge. For a list of both "participating" and "non-participating" DME suppliers go to the following link: https://www.medicare.gov/what-medicare-covers/part-b/competitive-bidding....

Medicare and You, the Medicare Handbook

Follow this link to Medicare's online resource, https://www.medicare.gov/medicare-and-you/medicare-and-you.html

Medicare Fraud

To report Medicare fraud, call 800-447-8477 or follow this link to the Medicare Fraud webpage, https://www.medicare.gov/forms-help-and-resources/report-fraud-and-abuse....

Durable Medical Equipment (DME) Center

Palmetto Government Benefits Administration handles Durable Medical Equipment (DME) claims for Medicare in this region. Questions on Medicare DME coverage can be directed to 800-213-5452. For more information on Durable Medical Equipment follow this link, https://www.medicare.gov/what-medicare-covers/part-b/durable-medical-equ....

Regional Office

The Dallas Regional Office (Region 6) should be your initial point of contact on any Medicare, Medicaid, or State Child Health Insurance Program (SCHIP). For general inquiries, use the telephone number listed below. For more specific issues, review the Contact List under the Downloads section at the bottom of this page.

CMS - Region 6
1301 Young St., Ste. 714
Dallas, TX 75202
214-767-6423 Voice
214-767-6400 Fax

7500 Security Blvd.
Baltimore , MD 21244

TTY: 

800-486-2048

Toll Free: 

800-633-4227

National Suppliers Clearinghouse

Visit National Suppliers Clearinghouse Website

This is the entity that issues Medicare supplier authorization numbers. Medicare beneficiaries must purchase durable medical equipment from suppliers who have Medicare supplier numbers.

Palmetto GBA *AG-495
P.O. Box 100142
Columbia , SC 29202

Toll Free: 

866-238-9652

Palmetto Government Benefits Administration Durable Medical Equipment Regional Carrier (DMERC) Region C

Visit Palmetto Government Benefits Administration Durable Medical Equipment Regional Carrier (DMERC) Region C Website

Palmetto GBA handles Medicare claims for durable medical equipment, including orthotic and prosthetic devices for Oklahoma and several other states.

P.O. Box 100141
Columbia , SC 29202

Toll Free: 

866-270-4909