Enid receptionist copes with hearing loss to serve Youth and Family Services’ clients
ENID, Oklahoma – Hearing loss can’t slow Denise Gallagher down. The busy receptionist at Youth and Family Services of North Central Oklahoma just doesn’t have time.
Gallagher greets 1,500 children and families each year and helps them navigate a range of services offered by 50 YFS staff in Enid, including 24 mental health counselors.
YFS operates an emergency youth shelter, outpatient and school-counseling programs, food pantries, a transitional living program for young adults ages 18 to 22, and drug and alcohol recovery programs.
Gallagher handles the YFS switchboard and helps clients reach their counselors and other staff.